Delivery

It’s our goal to get your games to you as quickly and safely as we possibly can. When you order from us before 1pm Monday-Friday, we’ll ship your game out the same day so you can play it as soon as possible.

We offer free economy shipping in the mainland UK for orders over £30. Free shipping uses Royal Mail economy and should be with you within 3-5 working days. Free delivery orders that are too large to use Royal Mail economy may be sent via a courier. Please note that with any free delivery option you will not receive tracking information.

Royal Mail Economy: Economy can take 3-5 working days to arrive, and you will not get a definite time for delivery. As most games won’t fit through a letterbox we recommend sending games with this option to a location where someone will be available to receive the parcel, such as your place of work. Please get in touch if your parcel has not arrived within 5 working days.

Royal Mail 24: Royal Mail 24 parcels should arrive the next day if ordered before 1pm. However, this is not guaranteed and parcels may arrive within 2 working days. This service offers full tracking details. Please get in touch if your parcel has not arrive within 2 working days.

Courier Delivery: Delivery by courier is guaranteed next working day providing that you order before 1pm. Courier deliveries only operate Monday-Friday so an order placed before 1pm on a Friday will arrive on Monday.

Delivery to Playopolis: If you live near the Playopolis café located in Rochester, Kent, not only can you come and pick up the game from Playopolis the same day as your order for free, we’ll also give you £1 in store credit for every order you make through this option.

Problems? If your parcel is late, damaged, or you have any other concerns or problems please get in touch with us right away.